Shipping policy

Shipping Policy – Shophixo

Effective Date: 1 May 2026

Thank you for shopping with Shophixo. We are committed to delivering your orders safely and on time.

1. Order Processing Time

  • Orders are usually processed within 1–2 business days after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Time

Estimated delivery time across India:

  • Standard Delivery: 4–7 business days

Delivery times may vary depending on your location, courier availability, and unforeseen circumstances.

3. Shipping Charges

  • We may offer Free Shipping on selected products or promotions.
  • Any applicable shipping charges will be displayed at checkout before payment.

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders across most locations in India.

However:

  • COD availability may vary based on pin code and courier serviceability.
  • We reserve the right to cancel COD orders that appear suspicious or unverified.

5. Order Tracking

Once your order is shipped, you will receive a tracking ID via email or SMS (if applicable).

You can use the tracking details to monitor your shipment status.

6. Delayed or Lost Shipments

While we try our best to ensure timely delivery, delays may happen due to:

  • Courier partner issues
  • Weather conditions
  • Public holidays
  • High order volume

If your order is significantly delayed or lost in transit, please contact us at:

📧 shophixo@gmail.com

We will do our best to assist you.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Shophixo is not responsible for delivery issues caused by:

  • Incorrect address
  • Wrong phone number
  • Incomplete shipping information

Additional shipping charges may apply for reshipment.

8. Failed Delivery Attempts

If delivery fails due to customer unavailability or incorrect details:

  • The courier may attempt redelivery
  • In some cases, the order may be returned to us

Repeated failed delivery attempts may affect future COD eligibility.

9. Contact Information

For shipping-related questions or support, contact us at:

📧 Email: shophixo@gmail.com

Thank you for shopping with Shophixo.